At homi99, your privacy is more than a priority — it is the foundation of trust that defines our relationship with every member. This document transparently explains how we collect, use and protect your personal data.
Here is how we ensure your personal information remains in safe hands at all times.
Every piece of data transmitted between your device and homi99 servers is protected by bank-grade 256-bit SSL encryption. No third party can intercept or read your sensitive information during data transfer.
Your personal data is stored on servers protected by multiple layers of security. Access to our databases is restricted to authorised personnel only and is regularly audited.
Homi99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect the data necessary and never sell or disclose your information to third parties without consent.
You have full control over your data. Through your account settings, you can manage communication preferences, request a copy of your personal data, or submit a data deletion request at any time.
Your card details and financial information are not stored on homi99 servers. All transactions are processed through licensed payment gateways that comply with international PCI-DSS security standards.
You can choose the types of communications you wish to receive from homi99 — including promotions, account updates and security notifications. Unsubscribing is simple and can be done at any time.
Welcome to the homi99 Privacy Policy. This document transparently explains how homi99 ("we", "our platform") collects, processes, stores, and protects your personal data when you use our website, mobile app, or any services we provide.
Homi99 is committed to handling your personal data responsibly and in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We believe privacy is a fundamental right of every individual, and we take this responsibility seriously.
This Privacy Policy applies to all users who:
Homi99 only collects personal data that is strictly necessary to provide you with a safe, seamless, and personalized service. We do not collect excessive or irrelevant data beyond the scope of our services.
Data you provide directly:
Data collected automatically:
The personal data we collect is used solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used on the homi99 platform:
If you have consented to receive marketing communications from us, you may withdraw that consent at any time through the notification settings in your account or by contacting our customer support team.
Homi99 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in the course of operating our platform, we work with several trusted service providers who require limited access to certain data:
All our third-party partners are bound by strict data protection agreements and are only permitted to use your data for the specified purposes stated. They may not use your data for their own interests.
Homi99 may also disclose your personal data when required by law, court order, or directive from a lawful authority in Malaysia. In such situations, we will endeavor to notify you in advance unless prohibited from doing so by law.
The security of your personal data is homi99's absolute priority. We implement multiple layers of technical and organisational protection to ensure your data remains secure at all times.
Technical security measures we employ:
Data retention period: Your personal data is retained for as long as necessary to fulfil the original purpose of collection, plus any additional period required by Malaysian law (typically 7 years for financial records). After that period, your data will be securely deleted or anonymised.
As a homi99 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. homi99 is committed to facilitating the exercise of these rights in a straightforward and hassle-free manner.
| Your Rights | Description | How to Apply |
|---|---|---|
| Access | Obtain a copy of the personal data we hold about you in a readable format | Contact customer support |
| Correction | Request correction of inaccurate, incomplete, or outdated data | Account settings or support |
| Deletion | Request deletion of your personal data when it is no longer required (subject to legal obligations) | Contact customer support |
| Objection | Object to the processing of your data for direct marketing purposes at any time | Account notification settings |
| Restriction | Request restriction of your data processing under certain circumstances | Contact customer support |
| Mobile | Receive your data in a structured, machine-readable format for transfer to another service | Contact customer support |
All privacy rights requests will be processed within 30 days of receipt. For more complex cases, this period may be extended to up to 60 days with prior notification to you. homi99 does not charge any fees for processing these requests.
Homi99 uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and ensure user session security. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the homi99 platform.
The homi99 platform is strictly for adults aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.
The homi99 registration process includes strict age verification, encompassing identity document checks via KYC. If we determine that an account was registered by someone under 18 years of age, the account will be closed immediately and all associated data will be permanently deleted.
Homi99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or improvements to the data protection measures we implement.
When material changes are made to this Privacy Policy, we will notify you via:
The "Last Updated" date displayed at the top of this document indicates when this Privacy Policy was last revised. Your continued use of the homi99 platform after any amendments take effect will be considered your acceptance of the updated policy.
We encourage you to review this page regularly to stay informed of how we protect your information. If you disagree with any amendments, you have the right to close your account before the changes take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the homi99 Data Protection Officer (DPO) team is ready to assist you.
All privacy-related inquiries will be responded to within 3 business days. For formal requests such as data access or data deletion, we will verify your identity before processing the request in order to protect your account security.
With bank-grade encryption, PDPA compliance and 24/7 customer support, homi99 is your trusted and responsible online gaming platform.